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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I use the Internet in my room?

    Wi-Fi is only available in some rooms. For details, please check the basic equipment of the room type.
    The lobby (2nd floor) can be used wiContinue reading
  • What are the check-in and check-out times?

    Check-in is at 15:00 and check-out is at 10:00.
  • Even if I enter a phone number, I will be guided to a different place?

    I'm sorry.We renewed on August 1, 2011, and we have changed the telephone number at that time. Therefore, depending on the version of the caContinue reading
  • I am going by car, but do you have a parking lot?

    There is a free parking lot that can park about 100 passenger cars.
    If you come by car, you can discover the scenery full of nature from anContinue reading
  • Is there a convenience store near the hotel?

    The nearest convenience store (7-Eleven Itoigawa Ono) at the hotel is about 3 minutes by car and 15 minutes by foot on foot.
  • What time is the meal time?

    Dinner is available from 18:00 and the final start time is from 19:30. You will be asked for your preferred time upon arrival. Breakfast wilContinue reading
  • Do you have baby food?

    Unfortunately, we do not offer baby food at our hotel.
    Please bring it to the dining venue.
    If you need warming, we will do it.
  • Can I take a bath anytime?

    The public bath and open-air bath can be used from 5:00 in the early morning until 1 am in the middle of the night.
    It is not possible to eContinue reading
  • Do you have makeup remover?

    I'm sorry.For women's public baths, only facial wash, lotion and emulsion are prepared.
  • Is there a hairdryer in the room?

    All rooms are equipped with hairdryer.
  • Can I stay with pets?

    Sorry to blame you, but you can not enter the pet entering the facility.
    If it is a pet that can be kept adults in the car, you may be able Continue reading
  • Is there a petrol station nearby?

    The gas station is about 5 minutes away from the hotel by car, but the closing time is 19:00.Please pay attention to closing time.There is aContinue reading
  • Is it OK for me to move in the yukata in the facility?

    The hotel can spend a whole Yukata robe and slippers.
  • Is there a vending machine in the facility?

    Alcohol and soft drinks vending machines are installed in front of the 1st floor elevator.Some shops also have soft drinks.

Reserve·Contact us

Please feel free to contact us if you have any questions.

025-550-1000