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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I use the Internet in my room?

    Wi-Fi is available in all rooms.
  • What are the check-in and check-out times?

    Check-in is at 15:00 and check-out is at 10:00.
  • Even if I enter a phone number, I will be guided to a different place?

    I'm sorry.We renewed on August 1, 2011, and we have changed the telephone number at that time. Therefore, depending on the version of the caContinue reading
  • I am going by car, but do you have a parking lot?

    There is a free parking lot that can park about 100 passenger cars.
    No reservation is required.
    If you come by car, you can discover the scContinue reading
  • Is there a convenience store near the hotel?

    The nearest convenience store (7-Eleven Itoigawa Ono) at the hotel is about 3 minutes by car and 15 minutes by foot on foot.
  • What time is the meal time?

    Supper is served from 18:00 and the final start time is from 19:00.You will be asked for your preferred time upon arrival. Breakfast will beContinue reading
  • Can I take a bath anytime?

    The public bath and open-air bath can be used from 5:00 in the early morning until 1 am in the middle of the night.
    It is not possible to eContinue reading
  • Is there a hairdryer in the room?

    All rooms are equipped with hairdryer.
  • Is there a microwave oven in this facility?

    The microwave is located in front of the elevator on the 2nd floor (lobby floor), so feel free to use it.
  • Is there a vending machine in the facility?

    Alcohol and soft drinks vending machines are installed in front of the 1st floor elevator.Some shops also have soft drinks.
  • Is it OK for me to move in the yukata in the facility?

    The hotel can spend a whole Yukata robe and slippers.
  • Is there a petrol station nearby?

    The gas station is about 5 minutes away from the hotel by car, but the closing time is 19:00.
    In addition, there is one gas station that is Continue reading
  • Do you have makeup remover?

    I'm sorry.For women's public baths, only facial wash, lotion and emulsion are prepared.
  • Do you have baby food?

    Unfortunately, we do not offer baby food at our hotel.
    Please bring it to the dining venue.
    If you need warming, we will do it.
  • Can I stay with pets?

    Sorry to blame you, but you can not enter the pet entering the facility.

Reserve·Contact us

Please feel free to contact us if you have any questions.

025-550-1000