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  2. Frequently Asked Questions

Frequently Asked Questions

  • Can I use the Internet in my room?

    Wi-Fi is available in all rooms.
  • What are the check-in and check-out times?

    Check-in is at 15:00 and check-out is at 10:00.
  • Even if I enter a phone number, I will be guided to a different place?

    I'm sorry.We renewed on August 1, 2011, and we have changed the telephone number at that time. Therefore, depending on the version of the caContinue reading
  • I am going by car, but do you have a parking lot?

    There is a free parking lot that can park about 100 passenger cars.
    No reservation is required.
    If you come by car, you can discover the scContinue reading
  • Is there a convenience store near the hotel?

    The nearest convenience store (7-Eleven Itoigawa Ono) at the hotel is about 3 minutes by car and 15 minutes by foot on foot.
  • What time is the meal time?

    Supper is served from 18:00 and the final start time is from 19:00.You will be asked for your preferred time upon arrival. Breakfast will beContinue reading
  • Can I take a bath anytime?

    The public bath and open-air bath can be used from 5:00 in the early morning until 1 am in the middle of the night.
    It is not possible to eContinue reading
  • Is there a hairdryer in the room?

    All rooms are equipped with hairdryer.
  • Is there a microwave oven in this facility?

    The microwave is located in front of the elevator on the 2nd floor (lobby floor), so feel free to use it.
  • Is there a vending machine in the facility?

    Alcohol and soft drinks vending machines are installed in front of the 1st floor elevator.Some shops also have soft drinks.
  • Is it OK for me to move in the yukata in the facility?

    The hotel can spend a whole Yukata robe and slippers.
  • Is there a petrol station nearby?

    The gas station is about 5 minutes away from the hotel by car, but the closing time is 19:00.
    In addition, there is one gas station that is Continue reading
  • Do you have makeup remover?

    I'm sorry.For women's public baths, only facial wash, lotion and emulsion are prepared.
  • Do you have baby food?

    Unfortunately, we do not offer baby food at our hotel.
    Please bring it to the dining venue.
    If you need warming, we will do it.
  • Can I stay with pets?

    Sorry to blame you, but you can not enter the pet entering the facility.

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Please feel free to contact us if you have any questions.